Last updated: 23 September 2025

Newlife Peptides  operates this website and online store, including all related features, content, tools, products, and services (collectively referred to as the “Services”). We are committed to safeguarding your privacy and managing your personal information in accordance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, share, and protect your personal data when you access, use, or make purchases through our Services or otherwise interact with us. By using our Services, you confirm that you have read, understood, and agreed to the handling of your personal data as described below.

We may collect personal information that you voluntarily share with us while using our Services or communicating with our team. This can include:

• Contact details: your name, billing and delivery addresses, phone number, and email address.
• Payment information: card details, billing records, and transaction data
• Account data: usernames, passwords, preferences, and saved settings.
• Purchase activity: products viewed, added to basket, purchased, returned, or cancelled
• Communications: customer support queries and correspondence
• Technical data: IP address, browser details, device identifiers, and how you interact with our Services
   

Your personal data may be collected through:

• Direct interactions such as placing orders, creating an account, or contacting us.
• Automated technologies including cookies and similar tracking tools.
• Third-party providers who support the operation of our Services.
• Business partners or affiliates where permitted by law
   

We process your personal information to:

• Deliver, operate, and enhance our Services, including fulfilling orders and providing support
• Personalise your experience and recommend relevant products or services
• Communicate with you, including sending updates, promotions, and marketing messages (where consent is given)
• Detect, investigate, and prevent fraud or other illegal activities
• Comply with legal requirements and enforce our terms and conditions,
  You can opt out of receiving marketing communications at any time by selecting the “unsubscribe” link in our emails. Please note that we may still send transactional or service-related emails regarding your purchases or account.
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We may share your personal data with:

• Trusted service providers who assist with payment processing, order fulfilment, shipping, analytics, customer service, and marketing
• Business partners for advertising or promotional purposes (subject to your opt-out rights)
• Legal authorities when required by law or to protect our rights, property, or users.

We do not sell personal data to third parties.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure.

Your information is retained only for as long as necessary to provide the Services, meet legal or accounting obligations, resolve disputes, or enforce our agreements.

Depending on applicable law, you have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion of your information
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent
• Request data portability
• Manage your marketing and communication preferences
• To exercise your rights, please contact us using the details provided below. We may request verification of your identity before processing any request.

Our Services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from someone under 18, please contact us immediately so we can delete it.

Our Services may include links to external websites. We are not responsible for the privacy practices, content, or policies of third-party sites. Please review their individual privacy statements before providing any personal information.

We may revise this Privacy Policy periodically. Any updates will be posted on our website with an updated “Last updated” date. Continued use of our Services after changes are published constitutes acceptance of the revised terms.

If you have any questions please reach out to us at:
info@newlifepeptides.co.uk